Privacy Policy For Claret Tela

This Website collects some Personal Data from its Users. 

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Owner and Data Controller 

Claret Tela

Owner contact email: [email protected]

This privacy policy is in place to let you know how we collect and process your personal data by using our website. We recommend that you read this privacy policy and understand how and why we process your data. However, we do have other pages available on our website regarding our use of your data, which we think is important for you to understand. This privacy policy is in place to add to the other pages and does not override them.  

Our privacy policy only applies between you, the User of this Website at www.clarettela.com , the owner and provider of this Website. Claret Tela takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This policy does not apply to any website that can be accessed from this website or, but not limited to, any links that we may provide to social media platforms. 

How We Process And Collect Data

Your: Name, email address, contact details : To reply to any inquiry made from our contact form or to our email address. We collect your name and email address when you make an inquiry via: email, our contact form, telephone or by post. You can withdraw your consent on this at any time. 

Usage data: 
Some examples of this would be: your IP address, the type of device you are on, your unique device identification numbers, browser that you are accessing our site from, the vast geographic location you are situated such as at city level- country level, as well as other technical information.

This anonymous data is collected automatically when you access our site.

We might also collect information from you by the way that you interact with our website, including webpages you accessed, links clicked and a URL list of the of the previous site you accessed to the site that you exit to.  

We use this this information in order to aid the functionality of our website, such as not displaying the cookie preferences the next time you visit our site if you have already set them. Further to this we process this data so we can see where we could improve our sites navigation and content. 

You can withdraw your consent of this at any time.  

We collect also collect data for compliance with the law and our legal obligations at Claret Tela. We may process your data if we are told to by a third party, such as police agencies, we will have limited control over how your data is protected by them.  

We may also use the data collected to protect our: business interests, users and the third parties that we use at Claret Tela. We may also use it to detect any malicious or fraudulent activity on our site.

We may also use this information for the following: analytics, handling payments, remarketing and behavioural marketing, displaying content from external platforms and when registering an account with us. More information about this and the third parties that we use can be found below.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Ireland Limited)

Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Tracker; Usage Data.

Place of processing: Ireland – Privacy Policy.

Traffic optimisation and distribution

This type of service allows this Website to distribute their content using servers located across different countries and to optimise their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

Advertisement, Analytics, Remarketing and behavioural targeting

Remarketing and behavioural targeting allows this Website, as well as its partners to inform, optimise and serve advertisement based on past use of this Website by the User.
This works by tracking Usage Data as well as using Trackers to collect information which is then transferred to the partners used for the management of the remarketing and behavioural targeting activity.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed within our cookie policy are the links to the support documents on how to manage and delete cookies from the major web browsers.

Google Analytics with anonymised IP – Company Google Ireland Limited

Google Analytics is a service provided by Google Ireland Limited (“Google”). Google collects data on how users interact with this site in order to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualise and personalise the ads displayed on its own advertising network.
This integration of Google Analytics anonymises your IP address. It does this by shortening the IP addresses of Users within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.

Personal Data processed: Tracker; Usage Data.

Google Ads Remarketing (Google Ireland Limited)

Google Ads Remarketing is a service provided by Google Ireland Limited that allows for remarketing and behavioural targeting advertisement by connecting the activity of this Website and the Google Ads advertising network and the DoubleClick Cookie.

In order to understand Google’s usage of Data, take a look at their Google’s partner policy.

Users can opt out of Google’s use of Trackers for ads personalisation by visiting Google’s Ads Settings.

Personal Data processed: Trackers; Usage Data.

Google Ad Manager (Google Ireland Limited)

Google Ad Manager is an advertisement service that is provided by Google Ireland Limited which allows the Owner to run advertising campaigns alongside external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with.
In order to understand Google’s usage of Data, take a look at their Google’s partner policy.
This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behaviour concerning ads, products and services offered.

Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.

Personal Data processed: Trackers; Usage Data.

Tag Management

This service helps the Owner manage the tags or scripts used within this Website in an organised fashion.
This means the Users’ Data will be sent through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.

Personal Data processed: Tracker.

 

 Keeping Data Secure

We will use technical and organisational measures to safeguard your Data. How do we do this?

  • We store your Data on secure servers. Payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology.
  • Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]
  • Access to your account is controlled by a password and a user name that is unique to you.
  • If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit http://www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
  • Please note that any data that is stored online is never 100% secure, so we cannot be held liable for any data breach that results in unauthorised people accessing your data.

Cookies

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see our page headed “Cookie notice”.

We use cookies in order to: enhance your shopping experience, provide our services, understand how customers use our website so that we can make improvements and display advertisements specific to the user. We use approved third parties, as discussed above, that also use these tools in connection with our display of ads. To enable our systems to recognise your browser or device and to provide our services to you, we use cookies.  

Your Rights

If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.

You have the following rights in relation to your Data:

  • Right to access – the right to request copies of the information that we hold about you at any time. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase – the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
  • Right to data portability – the right to request that we move, copy or transfer your Data.
  • Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
 

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected]
If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Data Retention

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting us at [email protected]
  • The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn.
  • Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
  • Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Transfers outside the United Kingdom and European Economic Area

  • Data which we collect from you may be stored and processed in and transferred to countries outside of the UK and European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the UK or EEA or one of our service providers is situated in a country outside the UK or EEA. 
  • We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, eg. by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission.
  • To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Use Of Minors

We ask that people under the age of 16 do not enter any personal information onto our site. We also are not directing our services to people under the age of 16. We do not sell any Personal Data of Customers, Visitors or Users.

Links to other websites

This Website may, from time to time, provide links to other websites. Some may be advertisements, which we have no control over and are not responsible for the content of these websites. We may also provide links to other websites, such as the third parties we use, where we see fit. However, this privacy policy does not extend to your use of any website other than ours and we advise you to read the privacy policy or statement of other websites prior to using them.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Changes of business ownership and control

Claret Tela, may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Claret Tela. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected